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Code #: 988-998-9647
1-866-843-9282   Contact us

• Domestic US
• International
• Do you charge sales tax?
• Is my payment secure?

• What are my shipping options?
• When will you ship my order?
• Do you ship internationally?
• P.O. Boxes, APO and FPO orders
• Signature Requirement

• What can be returned?
• How do I return a watch?
• How do I return a gift?

• What should I do if my watch breaks?
• How do I send my watch for repairs?

• Sales policy
• Product Description
• Company overview
• Hours of operation

• Free Watch Giveaway
• Bing Cashback

Customer Testimonials

Good Morning Miriam,

Thank you very much. Now, I can say with confidence if any family members ask where we got our son's watch, The Watchery will be our response and with a very good story to tell.

You know Miriam, my husband & I typically do not spend that kind of $$ for a watch, but it was for our son's graduation, and he loved it...So, I thank you most sincerely for your service.

Today, customer service is not like it used to be, but at The Watchery...it is.

Patti Baran

Patti Baran, E. Longmeadow, MA, 11/09/09

Hi. My name is Ben and I had the distinct pleasure of working with Zack to purchase a men's Concord Delirium 18kt gold watch with diamonds on the sides of the bezel (your item 0311002). It arrived as promised, on time, new but the fit was a bit snug.

I then had the distinct pleasure of speaking with Carlotta who then introduced me to Molly. I also had the distinct privilege to chat and e-mail Eddie Shaer who got Katy to get in touch with me and now the whole thing seems to be handled quite well and to my great satisfaction.

I want to express my gratitude to all of you who made this (somewhat expensive) sale, go smoothly from start to finish. I would rate The Watchery as follows;

Sales 100%
Customer Service 100%
Cust. Service after sale 100%
Overall Cust. Satisfaction 110%
Referral to Friends/Family 100%

Thanks to each and every one of you for making this special gift, that more special.

Ben

Ben, Tarzana, CA, 11/09/09

Free Watch Giveaway

Terms & Conditions:

While Supplies Last.

FREE watches are guaranteed to be 100% authentic and come with original manufacturer’s serial numbers intact. FREE watches do not include our warranty. Watches are sold as a final sale. No returns or exchanges will be accepted.

The free watch giveaway only applies at the time of purchase. Please be sure to choose the free watch before completing your order.

The free watch giveaway cannot be combined with any dollar value coupons

Returns & Exchanges:

Returns or exchanges of original purchases must include the FREE watch.

If the FREE watch is not returned, the cost of the watch (as advertised on our website) will be deducted from your refund. If the free watch is not for sale on our website, its selling price (calculated at 50% off the list price) will be deducted from your refund.

Some FREE watches may be floor samples or watch returns. All watches are in working condition. Some may have scratching or minor wear and may not come with the original box and papers.

Offer does not apply to special order items.

Bing Cashback

Bing Cashback Terms & Conditions:

• Bing Cashback promotion cannot be combined with coupon codes or any other promotions. Using a coupon code will automatically void the Cashback promotion. Luckily, you won't need a coupon (yes, Bing Cashback is that good).
• You must shop directly through Bing to be eligible for Cashback. Following a link to our website from another 3rd party affiliate/advertiser will not count towards this promotion. (after all, there's only one Bing - thank you, Bill Gates!)
• Bing Cashback is limited to orders under $12500.
• Bing Cashback can only be applied to orders placed online. Phone-based orders are ineligible for this promotion. (no worries... it's always easier to click than to call)
• Your Internet browser must be set to accept cookies in order for the Bing Cashback promotion to work. (most browsers have this feature enabled but it always pays to double-check)
• Cancelled orders, Product Exchanges, and Returns automatically void eligibility for the Bing Cashback promotion. Once an RA # (return authorization number) is requested, the void goes into effect. (don't worry, you can always place a new order online to be eligible)
• All orders must be verified before a sale is considered final (for your protection - and ours).
• Thewatchery.com can change the price of any product at any time. The same goes for Bing Cashback amounts - they can change at any time.
• The Bing Cashback amount that you receive is based on the Cashback amount presented to you at time of purchase.
• Bing Cashback is only available for new purchases. Any orders made in the past are ineligible.
• In addition to TheWatchery.com’s Terms and Conditions, you must read and agree to Microsoft’s Bing cashback Terms and Conditions in order to be eligible for this promotion. If there are any conflicts between the two, TheWatchery.com’s Terms and Conditions will supersede that of Microsoft’s.
• If Microsoft is unable to provide cashback, for any reason, TheWatchery.com will not be held responsible. Please contact Microsoft directly to resolve any issues regarding the receipt of cashback.
• You may return a product up to 30 days from the date of purchase, according to our Return Policy. The Bing cashback promotion does not supersede or provide exception to this policy.
• Hey, are you still reading this? It's time to go shopping... take advantage of Bing cashback today!