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Customer Testimonials
Good Morning Miriam,
Thank you very much. Now, I can say with confidence if any family members ask where we got our son's watch, The Watchery will be our response and with a very good story to tell.
You know Miriam, my husband & I typically do not spend that kind of $$ for a watch, but it was for our son's graduation, and he loved it...So, I thank you most sincerely for your service.
Today, customer service is not like it used to be, but at The Watchery...it is.
Patti Baran
Patti Baran, E. Longmeadow, MA, 11/09/09
Hi. My name is Ben and I had the distinct pleasure of working with Zack to purchase a men's Concord Delirium 18kt gold watch with diamonds on the sides of the bezel (your item 0311002). It arrived as promised, on time, new but the fit was a bit snug.
I then had the distinct pleasure of speaking with Carlotta who then introduced me to Molly. I also had the distinct privilege to chat and e-mail Eddie Shaer who got Katy to get in touch with me and now the whole thing seems to be handled quite well and to my great satisfaction.
I want to express my gratitude to all of you who made this (somewhat expensive) sale, go smoothly from start to finish. I would rate The Watchery as follows;
Sales 100%
Customer Service 100%
Cust. Service after sale 100%
Overall Cust. Satisfaction 110%
Referral to Friends/Family 100%
Thanks to each and every one of you for making this special gift, that more special.
Ben
Ben, Tarzana, CA, 11/09/09
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After you place an order with The Watchery, we will check the information you give us for validity, including verifying your method of payment and shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order or are unable to complete your order for any reason, we will attempt to notify you using the e-mail address you have given us with the order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Watchery reserves the right at any time after receipt of your order to accept or decline your order for any reason.
The Watchery attempts to be as accurate as reasonably possible, but does not warrant that product descriptions or other contents of this site are accurate, complete or error-free. In the unlikely event that a product offered by The Watchery is not as described, your sole remedy is to promptly return it in unused condition for a refund.
TheWatchery.com offers brand name watches at substantial discounts to the manufacturer's suggested retail price. Because we are not dealers, we can avoid manufacturer's pricing controls and forward greater discounts to our customers. We realize that our prices are incredible. This is due to the fact that we buy our watches in large quantities, have a very low markup and, as an online seller, operate at a very low overhead cost.
Thanks to our customers and fans, we proudly hold an eBay rating of Platinum Power Seller! Click to see our exceptional feedback on eBay.
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